Refund Policy

Website Development Refund Policy

Refund Policy for Advance (Partial) Payments

BRAND DIGISOL only collects advance payment of 60% of the total value for any service that is rendered on at the time of booking services asked by customers. Then the first process starts- booking the domain, hosting & showing the basic design to customers, etc and such advances are non-refundable.

Exception for Advance (Partial) Payments

The 60% deposit of advance paid is only refundable, if we have not booked the domain, hosted & put the basic design, within 72 hours of the order being placed for listed or customized plans.

Refund Policy for Second (Full) Payment

BRAND DIGISOL only collects the rest (balance) 40% of the second payment post successful completion of work and such payments are non-refundable.

Digital Marketing (SEO) Services Refund Policy

You can cancel Digital Marketing (SEO) Services at any time and we will not bill you for future months except 1 upcoming month. However, you will not be refunded the cost of the 1 upcoming month, present or past months since the service has already been planned/ prepared or performed. If you cancel SEO Services and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you are responsible for paying for that month, but will not be billed for future month.

Mode of Refund

Refunds on BRAND DIGISOL are based on the mode of payment used to place the order initially. Below are the refund modes initiated by us for various payment options:

Credit Card/ Debit Card/ Internet Banking

If Credit card, Debit card or Internet banking was used as the mode of payment while placing the order, the amount paid will be refunded/ will be credited back to the respective credit/debit card/internet banking account provided at the time of placing the order. We initiate refund within a maximum of 7 working days. However, it may take up to 7-14 working days for the respective banks to process the refund and reflect in your credit/debit card statement or internet banking account. Please get in touch with your bank directly in case of any delays after the confirmation of refund by BRAND DIGISOL.

Refund Time Frame

Mode of Payment            Refund Mode     Refund Time, upto

(From the date of cancellation of the order)

Credit Card         Credit Card         7 working days

Net Banking        Net Banking        7 working days

Debit Card          Debit Card          7 working days

For any queries related to the refund policy you can Contact Us.